Need assistance? Our team is here to answer any questions you might have.

Women

Account

Explore

Outlet

Go back to Cortazu.com

Cortazu

Durable Water Repellant (DWR) coating is added to the fabric to make it more water-resistant. Almost all high-quality and technical outdoor jackets apply this coating to their jackets.&#xA0;Our product also receives a DWR coating to improve its waterproofness and prevent the garment from wetting out. This improves both waterproofness and breathability.You can get a DWR at your local outdoor gear store or online. We personally recommend <a href="https://www.nikwax.com/nl-nl/" style=" text-decoration: none;">Nikwax</a>.

Durable Water Repellant (DWR) coating is added to the fabric to make it more water-resistant. Almost all high-quality and technical outdoor jackets apply this coating to their jackets. Our product also receives a DWR coating to improve its waterproof

What is DWR and which DWR can I use?

Products

What are the differences between our Hardshell jackets?

What are the differences between our Mid-Layer jackets?

What size am I?

Where can I go to try on your products?

Does Cortazu prepare you for the elements?

How ‘Green’ is Cortazu?

Product care for my jacket?

What does “7M” in our product names mean? Ex: “All-Weather Hardshell 7M”

I have not received an order confirmation after payment?

When will my order arrive?

I need to change my order/shipping details

Can I add items to an existing order?

Discount codes, gifts and sets (e.g. free products, promotions)

Can I cancel my order?

Order

Which countries do you ship to?

How much does shipping cost?

Do I have to pay customs?

What's the shipping time?

Is my order shipped?

Can I change my delivery address?

Where is my order?

My package is stuck at customs, what do I do?

What should I do if my parcel is delayed or marked as delivered but I haven’t received it?

Shipping

How do I exchange or return my product(s)?

How do I get store credit for my return?

How long is the return period?

I have not received my refund yet?

Can I exchange my product?

Cortazu Gifts (e.g. free products, promotions).

Exchanges & Returns

Warranty terms & conditions

Do you offer any repair service?

I received a broken product?

United Repair Centre x Cortazu

Warranty & Repairs

Accepted payment methods

Payment

Maintenance and Care

Washing Instructions

Product Care

What is DWR and which DWR can I use?Updated a year ago