When will my order arrive?Updated 6 days ago

All products that are in stock will be packed and shipped within 1–2 working days in the Netherlands. Orders placed during the weekend will be packed and shipped on the following Monday.

Delivery times depend on the destination, but we aim to deliver all orders within 1–12 working days. For delivery times to other countries, please check the Shipping section in our Help Center.

Once your order has been shipped, you will receive an automatic shipping confirmation email with tracking information. You can use this to follow your parcel and check the estimated delivery date.

Occasionally, an order may take a few extra days to be dispatched because one or more items are on backorder. This means that the product is not currently available in our warehouse. It may still be available at our flagship store, or it may be a pre-order item that has not yet arrived.

There is no need to worry if your order is slightly delayed. Our warehouse team will usually send you an automatic update. The item will first be transferred or delivered to our warehouse, which may take a few days. Once it arrives, the warehouse team will scan the item, release your order and prepare it for shipment.

For pre-orders, delivery depends on the product release date mentioned on the product page. We always aim to meet the promised delivery date, but unexpected delays may occasionally occur due to factors beyond our control, such as manufacturing delays or shipping disruptions. In these cases, the expected delivery date may be postponed slightly.

As soon as your order leaves our warehouse, you will receive a shipping confirmation and tracking details. A short delay is completely normal in these situations, and we will always do our best to make sure you receive your new gear as quickly as possible.

Should you have any questions about your order or the expected delivery date, please contact us at [email protected].