Where is my order? Cancellation? How to apply Discounts?
There could be a few reasons for this:. 1. Your order is still being processed. 2. The confirmation got delivered to your spam-folder. 3. Your email was misspelt. If you have not received a confirmation within 24 hours, please tell us at support@cort
All products that are in stock will be packed and shipped within 1-2 working days in The Netherlands. Orders placed during weekends will be packed and shipped on the following Monday. It depends on the shipping destination, but we intend to deliver a
Once you placed an order our fulfilment partner will ship your order as soon as possible. Due to this process, we are unable to change the details of orders made on our system once they have gone through the shipping process. Once you get your shippi
Unfortunately, we're unable to make any changes to an existing order. If you wish to add certain products, you'll have to place a new order. We can't remove the shipping costs despite the order being placed the same day as our warehouse has set polic
1. Can I use multiple discount codes or stack gifts? No, it's not possible to stack discounts and/or gifts. This means customers can not apply a discount code on top of a set deal or free product that's given during a (limited-time) promotion. Only o
Need to cancel your order? We're sorry to hear that. If you have any questions about our products or if there's anything we can do to assist you, please don't hesitate to reach out. We strive to process orders quickly to ensure timely delivery, so on